Special conditions relating to CELLAR CIRCLE (Clause 14)

Special Terms and Conditions relating to CELLAR CIRCLE

1. These special conditions supplement the basic terms and conditions and, where applicable supersede same, for membership of the Cellar Circle.

2. Membership

   1. Cellar Circle is a way to build a wine portfolio with L&W and entitles members to certain special benefits.

   2. By applying for membership of Cellar Circle, Customers are deemed to have accepted L&W's standard and Cellarage terms and conditions.

   3. Membership can be activated, cancelled or re-instated on written instruction from the Member (subject to terms relating to joining or membership promotions which may be suspended at the discretion of L&W and in accordance with Cellar Circle terms and conditions).

   4. L&W reserves the right to alter the terms of Cellar Circle Membership, or to terminate the scheme, at any time, subject to advising the Customer accordingly.

3. Cancellation and Termination

   1. Members may cancel their membership by giving notice, in writing, to L&W subject to any outstanding account balances being settled in full.

   2. Upon cancellation, credit balances, net of any outstanding debt owed, can be transferred to the Member’s nominated bank account by L&W within 28 working days of instruction.

   3. All benefits associated with Cellar Circle membership will cease immediately upon permanent cancellation of the monthly subscription.

   4. L&W reserves the right to cancel Cellar Circle membership in respect of any member deemed not to be participating in the spirit of the scheme or to be abusing the benefits of membership.

4. Suspension of Membership

   1. L&W currently do not offer the suspension of Cellar Circle Memberships. You may cancel and re-instate your membership at any time without penalty or cost.

5. Subscriptions

   1. Members will pay the monthly subscription by Direct Debit on or around the last working day of each month. In the event a member's balance exceeds the sum of the monthly contribution and the credit, this difference will also be taken at the same time ("variable direct debit").

   2. Members decide on their monthly subscription amount. The minimum monthly subscription is £100.

   3. There are no management fees. Members’ funds are devoted entirely to the purchase of wine and the payment of associated storage charges and applicable taxes.

   4. Members can choose to pay more into their account with additional one-off payments or to increase the monthly subscription at any time.

   5. Membership benefits apply from the date of one-off payment (and completion of the Direct Debit mandate for scheduled payments) or following the receipt of the first Direct Debit payment.

   6. Altering Subscription Amounts

      1. Members can amend their subscription at any time and revised benefits will apply.

6. Benefits

   1. Applicable benefits are set out below:

      1. Free Delivery

         1. Members subscribing £100 or more per calendar month benefit from free delivery to any work / residential address in mainland UK on the standard delivery terms and conditions.

         2. A fair usage policy will apply to free case delivery – larger orders to store (in excess of 10 nine litre cases) may incur a delivery fee or alternative delivery arrangements may need to be agreed between the Member and L&W.

      2. Preferential Cellarage Rates

         1. Preferential Cellarage charges apply to all members.

         2. Please check our website for prevailing rates.

      3. Member's Wine Credit

         Following the Member’s first Direct Debit payment, L&W will add a notional spending facility to the member's account. This facility will be known as the Wine Credit and will allow members to purchase wines and Services to the value of the account balance including any Wine Credit. The following credits will be applicable:

         1. 3X the monthly subscription amount for members subscribing up to £300 per month

         2. 4X the monthly subscription amount for members subscribing £300 or more per month.

7. Withdrawing Wine from Your Cellar

   Members may withdraw wine from storage at any time, via online instruction, subject to all costs relating to the wine having been paid in full, including taxes where appropriate, and any outstanding storage fees.

8. Promotions

   L&W reserves the right to offer joining promotions from time to time. Such offers are exclusive to new members and will normally be offered subject to a minimum membership term.

   1. Member referrals: L&W may choose to offer a referral bonus to new members of Cellar Circle who are referred by existing members, under the following conditions:

      1. The referring member must be an existing subscribing Cellar Circle member

      2. The referred member must be a new customer, joining Cellar Circle for the first time

      3. The referral bonus will be paid in the month following the first direct debit taken from the referred member’s new account

      4. The referral bonus will be remitted in the form of L&W credit, redeemable against the purchase of wine with L&W, and not available as cash to be withdrawn.